DIY Tips for Most System Types in Our Area

For treated water, white side of slider should be pressed in and black side should be out. To bypass, push in the black side of slider. the white side will be out.

For treated water, blue handle should run parallel with the pipes.

To bypass, swing blue handle so it points to bypass.

For treated water, the center yellow valve must be closed and the in and out yellow valves should be open.

To bypass, open the middle valve and close the in and out valves.

For treated water, center valve must be closed and in and out valves must be open. To bypass, open center valve and close the in and out valves.

For treated water, red valve must be closed and two blue valves must be open. To bypass your system, open the red valve and close the two blue valves.

For treated water, both valves should be vertical. To bypass, turn both valves to a horizontal position

1. Bypass your system or turn off main water supply.
2. With a screwdriver push in and turn red button on timer control counter clockwise to backwash to relieve pressure on valve.
3. Disconnect pipes and drain tube from back of control valve.
4. Spin control valve off, counter clockwise.
5. Siphon water out of tank to level of neutralite.
6. Be sure to cover distributor hole in center of tank with a crumpled paper towel or distributor cap so no neutralite falls down the hole.
7. Refill neutralite up to 8 inches from the lip of the tank. Caution: Do not over fill tank.
8. Apply a small amount of silicone to tank threads and black O-ring on bottom of control valve then Spin control valve back on tank, clockwise, just until snug.
9. Reconnect pipes and drain tube to back of control valve.
10. SLOWLY turn water back on, keeping valve in backwash position to flush out air and fines (from neutralite) out of tank.

1. Turn off water supply to reverse osmosis unit.
2. Turn off valve on storage tank.
3. Open reverse osmosis faucet at sink to relieve pressure.
4. Using the filter wrench (supplied) turn the filter housing clockwise.
5. Remove old filter and replace with a new filter.
6. Apply a small amount of silicone on O-ring.
7. Replace filter housing turn counter clockwise.
8. Turn on valve on storage tank and turn water supply back on.

Mixing Directions

In a 5 gallon container, mix 1 heaping cup of soda ash per gallon of hot water. After mixing thoroughly, pour solution into the holding tank. repeat this until the holding tank is full. You should bleed the pump after each refill to insure there is no air in the lines.

It is very important to use hot water so the soda ash will dissolve and not solidify on the bottom of the holding tank.

Bleeding the pump

If the pump is not pumping solution there may be air trapped in the lines. If this happens the pump will have to be air bled. Refer to page 6 in your manual while following the directions below.

1. While pump is running, turn adjustment screw (bleed valve) counter clockwise.
2. Run with valve open until a solid stream of fluid comes out of the bypass tubing.
3. Close air bleed valve by turning adjustment screw (bleed valve) clockwise.

Water testing

The pH of the water should be tested to ensure the pump is working properly

Pump stroke adjustment

If the pump needs to be adjusted use the dial on the backside of the pump. Turn the dial up 10% if the pH is too low. Turn the dial down 10% if the pH is too high. The pump must be running while making these adjustments.

Once a month, add 2.5 lbs of potassium permanganate to the feeder tank. To add the potassium, remove the lid on your feeder tank and pour 1/2 of the 5 lb container. A 5 lb container of potassium should last approximately 2 months.

In order for the system to function properly, it is critical to maintain enough potassium in the feeder tank. To check if there is enough potassium in the feeder tank, insert a small wooden stick into the mixture. The stick should be stained a deep purple. If the stick is light pink or has no color, you must add more potassium.

The potassium pad should be rinsed out with water every 6 to 12 months. This will remove the build up of iron on the felt pad. Use rubber gloves and old cloths when doing this maintenance. The potassium will stain your hands, cloths, sinks, and any other item it comes in contact with.

The injector inside the control valve should be cleaned every 3-6 months. See cleaning your injector, or preventive maintenance section of your owners manual.

If you experience purple water from your faucets, do not drink the water. Run the tap for 15-20 minutes until the color clears. When the water runs clear, you can use the water. Call Portasoft and schedule a service call to correct the problem.

1. Unplug the power cord from the wall.
2. Shut off water supply or bypass system.
3. Push in red button and turn to backwash to relieve system pressure.
4. Using a screwdriver, remove injector screen and injector cap.
5. Clean screen using a fine brush. Flush until clean.
6. Using a needle nose pliers, pull injector straight out.
7. Flush water into injector screen recess of the valve body to flush debris out through the injector recess.
8. Clean and flush the injector.
9. Lubricate the O-rings on the injector, injector cap and injector screen with silicone lubricant
10. Reinstall the injector, injector cap and injector screen. Caution: Do not over tighten the plastic cap. Seat the cap lightly into position. Over tightening may cause breakage of the plastic cap that may not be immediately evident.
11. Plug in the power
12. Slowly open the water supply or return bypass valves.